Shop With Confidence

At Olympia, we believe in the transformative benefits of regular massage for your health and wellbeing. Our 60-Day Feel Great Guarantee reflects our confidence that your Olympia chair will exceed expectations.

We recommend a minimum break-in period of six weeks to allow your body to acclimate and to explore the full suite of features your chair provides. If you find no improvement after this period, we will arrange the return and issue a full refund. The process is designed to be simple and seamless — just contact us, and we’ll take care of the details.

Eligibility & Returns

Our Feel Great Guarantee applies to purchases made through our online store or via phone, giving you complete confidence when ordering sight unseen. This guarantee applies to our entire range of massage chairs and covers all postcodes without any regional exclusions.

To qualify, the chair must be returned in its original packaging. There are no restocking fees or hidden charges. Delivery and installation fees are non-refundable, and if your purchase included complimentary delivery or installation, these costs will be deducted at actual expense. Upon return and inspection, your refund will be processed without delay, ensuring a transparent and confident experience from start to finish.